This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by The Mind Renewed.

At The Mind Renewed, operated by Yohana Tobing, ABN: 13221634092. we are committed to protecting your privacy and handling your personal information with care, transparency.

As a life coaching service, we understand that the information you share with us is often deeply personal. This policy outlines how we collect, use, and protect that data.

Our Site may use 'cookies' to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We collect information directly from you when you book a session, fill out an intake form, or communicate with us via email.

We use your information to:

• Deliver 1-on-1 and group coaching services.

• Manage scheduling and administrative tasks.

• Process payments for services rendered.

• Improve our coaching methodologies based on client progress.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by Australian law. When no longer needed, your data will be securely destroyed or de-identified.

We do not sell, trade, or rent Users' personal identification information to others.

We may share your data with third-party service providers (sub-processors) to the extent necessary to run our business:

• Scheduling:  such as but not limited to Calendly, Google Calendar, Zoom and Office365 Calendar to manage appointments.

• Payments: such as but not limited to PayPal and direct bank transfers to process transactions.

• Storage: Your coaching notes and intake forms are stored on paper notes and online storage such as OneDrive, and Google Drive.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Important Note on Testimonials: We may display client results or quotes on our website. We will not use your identifying details in a testimonial without your verbal or written permission.

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.

Some of our service providers (such as Zoom, Systeme.io, Microsoft, Google, Calendly, and PayPal) may store data on servers located outside of Australia, including in the United States. By using our services, you consent to the transfer of your information to these overseas facilities. We take reasonable steps to ensure these providers adhere to high standards of data security.

The Mind Renewed has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.